Privacy Policy

1. Introduction

aa77 ("we", "our", or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you access our website at https://aa77.lat and use our VIP online casino and sports betting services.

We operate exclusively for players aged 21 and above. By using our platform, you confirm that you are at least 21 years old and legally permitted to participate in online gambling activities in your jurisdiction. We take your personal data seriously and handle it with the highest standards of care and confidentiality.

This policy may be updated periodically to reflect changes in our practices or applicable regulations. The effective date at the top of this page indicates when the current version was last revised. Continued use of the platform after any update constitutes your acceptance of the revised policy.

2. Information We Collect

To provide our services and ensure regulatory compliance, aa77 collects several categories of personal information from users. The data we gather includes, but is not limited to, the following:

• Registration data: full name, date of birth, email address, phone number, and username chosen during account creation.
• Identity verification documents: national ID (NID), passport, or other government-issued identification required for KYC compliance.
• Financial information: payment method details including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card details (Visa, Mastercard) used for deposits and withdrawals.
• Technical data: IP address, device type, operating system, browser type, session timestamps, and geolocation data used for security and fraud prevention.
• Behavioural data: gameplay history, wagering patterns, game preferences, login frequency, and in-platform activity logs.

3. How We Use Your Information

The personal information we collect is used strictly for the following legitimate purposes:

• Account management: creating and maintaining your aa77 account, processing deposits and withdrawals, and communicating account-related notifications.
• Identity verification and fraud prevention: conducting KYC checks, verifying age (21+ only), and detecting suspicious or fraudulent activity on the platform.
• Service improvement: analysing gameplay data and user feedback to improve the platform's features, performance, and the overall player experience.
• Responsible gaming compliance: monitoring gameplay for signs of problematic behaviour and enabling self-exclusion, deposit limits, or time-out features where applicable.

We will never use your personal data for unsolicited marketing to third parties, nor will we sell your information to external data brokers. Any promotional communications from aa77 will be limited to in-platform notifications or, where you have opted in, email communications only.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: processing is required to fulfil our obligations under the Terms & Conditions you agreed to when registering for an aa77 account.
• Legal obligation: compliance with applicable laws governing online gambling, anti-money laundering (AML), and counter-terrorism financing (CTF) regulations.
• Legitimate interests: protecting the security and integrity of the platform, preventing fraud, and improving service quality for all users.
• Consent: where we ask for your explicit consent before processing certain categories of data (such as optional marketing preferences), you retain the right to withdraw that consent at any time.

5. Cookies and Tracking Technologies

aa77 uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, maintain session security, and analyse user behaviour for continuous service improvement. Cookies we deploy include strictly necessary session cookies, preference cookies that remember your language and display settings, and analytics cookies that help us understand how users navigate the platform.

You may configure your browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the aa77 platform, including your ability to log in, maintain session state, or access certain features. Strictly necessary cookies cannot be disabled without impacting core platform operation.

6. Data Sharing and Third Parties

aa77 does not sell, rent, or trade your personal information to third parties. We may, however, share limited and necessary data with trusted partners under strict confidentiality obligations for the following purposes:

• Payment processors: financial transaction partners including mobile financial service providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) to process deposits and withdrawals securely.
• Identity verification providers: third-party KYC service providers engaged to verify user identity and age, operating under equivalent data protection obligations.
• Regulatory and legal authorities: where required by law, court order, or regulatory directive, we may disclose your information to competent authorities to fulfil our legal obligations.

7. Data Security

aa77 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive user data with access controls restricted to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication options for account protection.

While we apply rigorous safeguards, no online platform can guarantee absolute security against all threats. In the unlikely event of a data breach that may affect your rights, we will notify affected users in accordance with applicable obligations. We encourage you to use a strong, unique password for your aa77 account and to enable any available two-factor authentication options.

8. Your Rights and Choices

As a user of the aa77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this policy.

• Right of access: you may request a copy of all personal data we hold about you, along with details of how it is being used and with whom it has been shared.
• Right to rectification: if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: subject to legal retention requirements, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or where you withdraw consent.
• Right to object: you may object to processing of your data where it is based on legitimate interests, including any profiling carried out for marketing or behavioural analysis purposes.

9. Data Retention

aa77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, tax, and accounting obligations. Account data is typically retained for the duration of your active account plus a defined post-closure period as required by applicable law. Transaction records and KYC documents may be retained for a longer period in accordance with anti-money laundering regulations.

When your data is no longer required, we will securely delete or anonymise it so that it can no longer be associated with your identity. Anonymised, aggregated data may be retained indefinitely for statistical analysis and service improvement purposes, as it can no longer be used to identify any individual.

10. Children and Age Restriction

aa77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent minors from creating accounts. If we discover that personal data has been submitted by a user under 21, we will promptly delete that account and all associated data.

• Parents and guardians who believe their child has created an account on aa77 are urged to contact our support team immediately so we can take prompt corrective action.
• We use automated age-verification tools as part of our registration flow, and our support team conducts manual review of flagged accounts as an additional safeguard.
• For responsible gaming tools including deposit limits, self-exclusion, and time-out features, please review our dedicated Responsible Gaming page.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify active users via in-platform messaging. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Any continued use of the aa77 platform following the posting of revised policy terms constitutes your binding acceptance of those changes. If you object to any revised terms, your sole remedy is to close your account and cease using the platform.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way aa77 handles your personal data, please reach out to our dedicated support team. We are committed to responding to all data-related enquiries within a reasonable timeframe and to resolving any privacy concerns you may have.